Privacy policy

Data controller

The controller of your personal data is DM PLUS, ul. Bogusławskiego 19, 01-923 Warsaw, Poland, e-mail: dm@dmplus.pl.

Scope and purposes of processing

We process data you voluntarily provide through the contact form (e.g. name, e-mail, phone, message content) in order to handle your inquiry and respond to you.

We may also process technical data (e.g. IP address, browser information, on-site behaviour) for analytics, statistics, and marketing purposes.

Legal basis

We process data on the basis of:

• your consent (Art. 6(1)(a) GDPR), and
• the legitimate interests of the controller (Art. 6(1)(f) GDPR), such as business communication and analysis of traffic on the website.

Cookies

The website uses cookies, which are stored on your device. They help ensure the site works correctly, analyse traffic, and support marketing activities.

You can manage cookies through your browser settings or via the consent mechanism available on the website.

Analytics and marketing tools

Google Analytics

We use Google Analytics (Google LLC), which helps us understand how the website is used. Data may include, among other things, IP address, visit duration, device type, and user behaviour.

Meta (Facebook) Pixel

The site uses Meta Pixel (Meta Platforms Ireland Ltd.) to measure the effectiveness of advertising campaigns and to deliver relevant ads to users.

TikTok Pixel

We also use TikTok Pixel (TikTok Technology Limited) to analyse user actions and optimise advertising campaigns.

Data collected through these tools may be used for profiling and showing tailored ads. These tools operate only after we obtain your consent where consent is required.

Transfers outside the EEA

Because we use services such as Google, Meta, and TikTok, data may be transferred outside the European Economic Area, in particular to the United States.

In such cases we apply appropriate safeguards, for example standard contractual clauses approved by the European Commission.

Retention period

We retain data for as long as necessary to fulfil the purposes of processing, handle your inquiry, and in line with applicable law.

Your rights

You have the right to:

• access your data,
• rectify your data,
• erase your data,
• restrict processing,
• data portability,
• object to processing,
• withdraw your consent at any time.

Complaint to a supervisory authority

You have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO) in Poland if you believe that the processing of your data infringes the GDPR.

Contact

For matters relating to personal data, you can contact us at: dm@dmplus.pl.